Our products are designed according to the most advanced technologies and manufacturing processes,  and are subjected to the most rigorous quality controls at all stages of production, to ensure your complete satisfaction and ensure the highest standards.


Before shipment, our products are thoroughly inspected. However, it is up to the customer to verify the quantity and condition of the goods on delivery. In the case of detecting any defect or missing item,  you should alert the carrier, as well as inform Jugais within 7 days from the time of delivery.


In the, unlikely, event of the product not being provided in the best conditions, please fill in the REQUEST FOR REPLACEMENT that  will come with your order, and return it with the product, so that we may send a new product.


Under our Total Satisfaction Guarantee, if the product does not meet your expectations you may return it within 14 days of receipt of the order, and we will proceed to the immediate repayment of the amount spent. The product must be in perfect conditions and be returned with no signs of use, inside the original packaging, so we can provide you with an even better service, and indicate the reason for the return. The packing, duly prepaid should be sent to:


Quinta de Jugais - Comércio de Produtos Alimentares, Lda.

Zona Industrial de Oliveira do Hospital, Lote 17A, Apartado 218

3400-060 Oliveira do Hospital


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